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Cancellations and Reschedules

You may cancel or reschedule a session at least 24 hours in advance of your scheduled time.

• Cancellations or reschedules made within 24 hours will count as a completed session.

• No-shows are also treated as completed sessions.

Rescheduling can be done via the same link you used for booking. If for any reason that does not work, contact support@trainathome.ae at least 24 hours ahead.

Refunds

 

At Train At Home, we’re committed to your satisfaction and results. You have 2 days after buying a package to request a refund.

In case any sessions have been conducted, a per-session fee of AED200 will be deducted from the refunded amount in addition of any payment processing fees.

To initiate a refund request, email support@trainathome.ae with your booking details.